How can we help?

Click 'New Analysis' from your dashboard, upload your DD documents (PDF, Word, Excel, CSV or plain text files), and click 'Analyze'. Results are ready in under 3 minutes.

We support PDF, Word (.docx), Excel (.xlsx), CSV, and plain text files. Maximum file size is 50MB per file.

Most analyses complete in under 3 minutes. Complex multi-file uploads may take 3-4 minutes. You'll see real-time progress throughout.

Deep Dive lets you ask follow-up questions about any finding in your analysis. Think of it as having an analyst assistant available to explore specific areas in more detail.

No, never. Your documents are processed solely to generate your analysis. We do not use customer data for model training, fine-tuning, or any form of machine learning improvement.

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We use secure, logically isolated cloud environments, implement strict access controls, and maintain audit logs. Your data is never shared or sold.

Dilimatic is built on SOC 2 Type II certified infrastructure (Vercel, Supabase). We implement security controls aligned with SOC 2 principles and are actively working toward independent certification. Contact us for our security documentation.

Yes. You can delete individual analyses anytime from your dashboard. To delete all data and your account, go to Settings → Delete Account. Deletion completes within 30 days.

Yes. We follow GDPR principles including data minimization, right to deletion, and transparent processing. EU customer data can be stored within EU regions upon request.

No. Dilimatic is an AI-powered assistant designed to augment your team, not replace it. All AI-generated outputs should be reviewed and validated by qualified professionals before making any decisions. We recommend treating Dilimatic's analysis as a starting point that accelerates your workflow, not as a final conclusion.

Dilimatic is purpose-built for due diligence. Unlike general-purpose AI, we're optimized for financial documents, produce IC-ready outputs, maintain audit trails, and never train on your data. It's a professional tool, not a chatbot.

Absolutely. Dilimatic provides institutional-grade analysis by cross-referencing data points and assigning confidence scores to every insight. We highlight critical areas for human validation, allowing your team to skip the manual legwork and focus directly on high-level strategic evaluation.

Each analysis includes: executive summary, risk ratings by category (Financial, Operational, Legal, Commercial, IT, HR), red flags with evidence, strategic insights, suggested questions for management and deep-dives.

Yes. Export full DD reports as Word (.docx) or PDF. You can also generate PowerPoint presentations specifically formatted for investment committees.

Currently, Dilimatic is optimized for English-language documents. We can process documents with some non-English content, but accuracy may vary. Multi-language support is on our roadmap.

We offer Starter plan with 5 analyses/month, Professional plan with 20 analyses/month-up to 5 users) and Enterprise (custom pricing, unlimited analyses). All plans include full features, exports, and support. Visit pricing page for all information.

Yes. Start with 2 free analyses to test the platform—no credit card required. You can also request a personalized demo with sample data relevant to your firm.

Once you reach your plan analysis limit, you can upgrade your plan or purchase additional analysis credits to continue immediately.

Yes. Cancel anytime from your billing settings. You'll retain access until the end of your current billing period. We don't offer refunds for partial months.

Yes. Team features include shared workspaces, collaboration tools, activity tracking, and centralized billing. Contact sales@dilimatic.com for enterprise pricing.

API access is available on Enterprise plans. It allows you to integrate Dilimatic analysis into your existing workflows and systems. Contact us for documentation.

Dilimatic works on all modern browsers: Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Not currently. Dilimatic is a web application optimized for desktop use. The interface is responsive and works on tablets, but we recommend desktop for the best experience.